a71bet Terms & Conditions

1. Acceptance of Terms

These Terms & Conditions govern your access to and use of the a71bet website, mobile-optimised platform, games, sports betting services, live casino products, and all related features and services (collectively, the "Services"). These Terms apply to all visitors, registered users, and anyone who accesses any part of the a71bet platform.

By registering an account with a71bet, you unconditionally accept these Terms. Your continued use of the Services following any published amendment to these Terms constitutes your ongoing acceptance of the updated Terms. It is your responsibility to review these Terms periodically to remain informed of any changes.

These Terms should be read in conjunction with a71bet's Privacy Policy and Responsible Gaming Policy, both of which are incorporated into these Terms by reference and form part of the overall agreement between you and a71bet.

2. Eligibility

To register and maintain an account with a71bet, you must satisfy all of the following eligibility criteria at all times:

• You are at least 18 years of age. a71bet strictly prohibits access by minors. Any individual found to be under 18 who has registered an account will have that account immediately closed, all funds forfeited, and any winnings voided.
• You are accessing the platform as an individual acting on your own behalf and not as an agent, representative, or nominee for any third party.
• You are not a resident of, or physically located in, any jurisdiction where online gambling is explicitly prohibited by law at the time of your use of the Services.
• You are not an employee, contractor, director, officer, or close relative of an employee of a71bet or any of its affiliated companies, subsidiaries, or service providers.
• You have not previously had an a71bet account closed or terminated for a violation of these Terms.
• You are of sound mind and are not using the Services while under the influence of substances that impair your judgment.

a71bet reserves the right to request documentary proof of age and identity at any stage of the registration process or during the operation of your account. Failure to provide satisfactory documentation within a reasonable timeframe will result in account suspension until verification is completed.

3. Account Registration

3.1 One Account Per Player

Each individual player is permitted to hold only one registered account with a71bet. Creating duplicate, secondary, or replacement accounts — whether under the same name, a different name, or using different contact details — constitutes a material breach of these Terms. a71bet employs technical and manual detection methods to identify duplicate accounts. Where duplicate accounts are identified, all associated accounts will be closed, all bonuses cancelled, and any winnings derived from bonus funds forfeited.

3.2 Accuracy of Information

You are required to provide accurate, complete, and current information during the registration process and to update that information promptly whenever it changes. This includes your full legal name, date of birth, current residential address, email address, and mobile number. Providing false, misleading, or incomplete registration information is a breach of these Terms and may result in immediate account closure and forfeiture of account balances.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your username, password, and any two-factor authentication credentials associated with your a71bet account. You must not share your login credentials with any third party. a71bet will never ask for your password via email, live chat, or any other communication channel. You should notify a71bet's customer support team immediately if you suspect any unauthorised access to your account. a71bet is not responsible for any losses resulting from your failure to adequately protect your login credentials.

3.4 Identity Verification (KYC)

a71bet operates a Know Your Customer ("KYC") verification programme in accordance with responsible gaming and anti-money-laundering best practices. You may be required to submit identity documents — including a government-issued photo ID, proof of address, and proof of payment method — before a withdrawal is approved or when your account activity triggers a manual review. a71bet reserves the right to withhold withdrawals pending satisfactory KYC completion.

4. Deposits & Withdrawals

4.1 Supported Payment Methods

a71bet accepts deposits and processes withdrawals via the following payment methods: bKash, Nagad, Rocket, Upay, USDT (TRC-20 and ERC-20), BTC, Visa, and Mastercard. Additional payment methods may be added or removed at a71bet's discretion without prior notice. Bank transfers via Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank are also available for eligible accounts.

4.2 Deposit Conditions

All deposits must be made from a payment method registered in your own name. Third-party deposits are strictly prohibited. a71bet reserves the right to reverse any deposit and return funds to the originating payment account if the deposit does not satisfy this requirement. Minimum and maximum deposit limits apply and are displayed on the Cashier page of the platform.

4.3 Withdrawal Conditions

Withdrawal requests are processed following successful KYC verification. Withdrawals must, where technically possible, be returned to the same payment method used to make the original deposit. Processing times vary by payment method: mobile money withdrawals (bKash, Nagad, Rocket, Upay) are typically completed within 15–60 minutes; cryptocurrency withdrawals are subject to standard blockchain confirmation times; bank transfers may take 1–3 business days. a71bet reserves the right to conduct enhanced due diligence checks on any withdrawal request, which may extend processing times.

4.4 Currency

a71bet account balances are denominated in Bangladeshi Taka (৳ / BDT) or in cryptocurrency (USDT/BTC) depending on the deposit method used. Currency conversion rates, where applicable, are set by a71bet and displayed at the time of transaction. a71bet is not responsible for fluctuations in cryptocurrency exchange rates that affect the BDT-equivalent value of crypto balances.

5. Bonuses & Promotions

5.1 General Bonus Terms

All bonuses, free bets, and promotional offers provided by a71bet are subject to specific terms and conditions published alongside the relevant promotion. In the event of any conflict between promotion-specific terms and these general Terms, the promotion-specific terms shall prevail.

5.2 Wagering Requirements

Unless otherwise stated, all bonus funds are subject to a wagering requirement before they may be withdrawn as cash. The applicable wagering multiplier will be stated clearly on each promotion page. a71bet reserves the right to void any withdrawal request where wagering requirements have not been satisfied.

5.3 Bonus Abuse

a71bet strictly prohibits bonus abuse in all forms. This includes but is not limited to: creating multiple accounts to claim the same promotion more than once; using automated software to place bets in a manner designed to exploit bonus terms; colluding with other players to abuse promotional offers; and placing low-risk, high-frequency bets solely to satisfy wagering requirements in a manner not consistent with genuine gameplay. Where bonus abuse is detected, a71bet reserves the right to cancel all bonuses, void all related winnings, and permanently close the player's account.

6. Betting Rules

All bets placed on a71bet are subject to the specific rules applicable to the sport, event, or game in question, which are published within the relevant section of the platform. The following general rules apply to all betting activity:

• Bets are only valid once confirmed and recorded in the a71bet system. A bet is not valid until you receive an on-screen confirmation with a bet reference number.
• a71bet reserves the right to void bets placed after the relevant event has commenced, where the bet was accepted due to a technical error or data feed delay.
• Palpable errors in odds — such as odds that are clearly incorrect due to a technical fault or human error — will render the affected bet void, regardless of whether the bet appears to have settled in the player's favour.
• In-play betting markets may be suspended or removed at any time without prior notice, at a71bet's discretion.
• a71bet's decision on the settlement of all bets is final. Disputes must be raised with customer support within 30 days of the relevant event's conclusion.
• Maximum payout limits apply to all sports betting markets and are displayed within the sportsbook. Winnings that exceed the stated maximum payout for a market will be capped at that limit.

7. Prohibited Conduct

The following conduct is strictly prohibited on the a71bet platform. Engaging in any prohibited conduct will result in account suspension, permanent closure, or such other action as a71bet deems appropriate:

• Use of automated betting software, bots, scripts, or any mechanical or electronic device to place bets or interact with the platform.
• Exploiting software bugs, glitches, or technical errors in the platform's games or sportsbook to gain an unfair advantage.
• Collusion with other players, including but not limited to chip dumping in poker or coordinated multi-account activity.
• Fraud, including providing false identity documents, using stolen or unauthorised payment methods, or engaging in chargeback fraud.
• Money laundering or any attempt to use the a71bet platform to process the proceeds of criminal activity.
• Harassment, abusive language, or threatening behaviour directed at a71bet staff or other users.
• Any action that interferes with the normal operation of the a71bet platform, including distributed denial-of-service attacks or other forms of technical interference.

8. Intellectual Property

All content on the a71bet platform — including but not limited to text, graphics, logos, icons, images, audio clips, software, game code, and the overall look and feel of the platform — is the property of a71bet or its licensors and is protected by applicable intellectual property law. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial purposes only.

You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any content from a71bet without prior written consent. Any unauthorised use of a71bet's intellectual property will be considered a material breach of these Terms and may give rise to legal action.

9. Privacy & Data

a71bet collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy. Your data is used to operate your account, verify your identity, process transactions, provide customer support, and comply with applicable legal obligations.

a71bet implements industry-standard technical and organisational security measures, including 256-bit SSL encryption, to protect your personal data against unauthorised access, disclosure, alteration, or destruction. a71bet does not sell personal data to third parties for marketing purposes.

10. Responsible Gaming

a71bet is committed to promoting responsible gambling. The platform provides a suite of responsible gaming tools accessible from the account settings page, including:

• Deposit limits — set daily, weekly, or monthly caps on the amount you may deposit.
• Session time reminders — receive alerts after a specified period of continuous play.
• Time-out — temporarily suspend your account for a period of your choosing (minimum 24 hours).
• Self-exclusion — permanently close your account if you determine that continued gambling is harmful to your wellbeing.

All responsible gaming restrictions take effect immediately upon activation. Increases to deposit limits are subject to a mandatory 24-hour cooling-off period. If you are concerned that gambling is negatively affecting your life, please visit our Responsible Gaming page or contact our support team for immediate assistance. a71bet strongly encourages all players to gamble responsibly. Gambling should be entertainment, not a source of financial hardship.

11. Limitation of Liability

To the fullest extent permitted by applicable law, a71bet's total liability to you for any claim arising out of or in connection with these Terms or your use of the Services shall not exceed the total amount deposited by you into your a71bet account in the 12 months preceding the event giving rise to the claim.

a71bet is not liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, or service interruption, arising from your use of or inability to use the Services, even if a71bet has been advised of the possibility of such damages.

a71bet does not guarantee that the platform will be available at all times or free from technical errors. Scheduled and unscheduled maintenance may temporarily affect access to some or all Services. a71bet is not liable for any losses arising from platform unavailability or technical faults beyond its reasonable control.

12. Account Suspension & Termination

a71bet reserves the right to suspend, restrict, or permanently close any player account at any time, with or without prior notice, where a71bet reasonably believes that:

• The player has breached any provision of these Terms.
• The player has engaged in fraudulent, abusive, or illegal activity.
• The account has been compromised or is being used by an unauthorised third party.
• Continued operation of the account poses a financial, legal, or reputational risk to a71bet.
• The player has requested self-exclusion or a permanent account closure under the responsible gaming programme.

Upon account closure, any real-money balance remaining in the account (excluding bonus funds and winnings derived from bonus funds subject to incomplete wagering requirements) will be returned to the player via the original deposit method, subject to satisfactory KYC verification and anti-money-laundering checks.

13. Amendments to These Terms

a71bet reserves the right to amend, update, or replace these Terms at any time. Where changes are material, a71bet will provide reasonable notice to registered players by posting an updated version of the Terms on the platform with a revised effective date. Your continued use of the Services following the publication of amended Terms constitutes your acceptance of the revised Terms. If you do not accept the amended Terms, you must stop using the Services and may request account closure by contacting customer support.

14. Governing Law & Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws applicable to the jurisdiction in which a71bet is incorporated and operates. Any dispute that cannot be resolved informally through a71bet's customer support process shall be subject to binding arbitration in accordance with the rules of a recognised arbitration body, as notified by a71bet to the player at the time the dispute is escalated.

Nothing in this clause shall prevent a71bet from seeking injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property or to prevent irreparable harm.

15. Contact

If you have any questions regarding these Terms & Conditions, or if you need to raise a complaint or dispute, please contact the a71bet support team through one of the following channels:

• Live Chat: Available 24/7 from within your a71bet account dashboard. Average response time under 90 seconds.
• Email: [email protected] — email responses within 24 hours (Bangladesh Standard Time, UTC+6).

All formal complaints must be submitted in writing (via email) and will be acknowledged within 24 hours. a71bet aims to resolve all complaints within 14 business days of receipt. If a complaint cannot be resolved to your satisfaction through a71bet's internal process, you may refer the matter to the relevant dispute resolution body as notified at that time.